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Google Gaffe – The Cloud Needs a Snuggie…Or a Wedgie

snuggieBy now you’ve undoubtedly heard that Google had a little operational hiccup.  I particularly enjoyed Craig Labovitz’s (arbor) account of “The Great GoogleLapse

When a suite of services that account for a projected 5% of the entire Intertube’s traffic shits the bed, people pay attention.

Sometimes for the wrong reasons.

Conspiracy theories, rumors of the end of days and chants of “don’t trust the Cloud!” start to fly when operational issues such as the routing boo-boo that hit Google turn up.

The reality is that in the grand scheme of things, we should take the three salient points from this experience and move on:

  1. Cloud services — even those with the scale, maturity and operational track-record of Google — still depend on fundamentally weak, insecure and unstable infrastructure that is easy to screw up.
    This is the premise for my upcoming Black Hat talk titled “Cloudifornication: Indiscriminate Information Intercourse Involving Internet Infrastructure.”
  2. You ought to have a Plan B. That maybe difficult as it relates to Cloud-based SaaS application offerings and service which, by definition, tend to tie you to the platform/provider offering them.
  3. This isn’t going to stop anyone from moving to the Cloud.  It may give people pause and they may spend a few more cycles evaluating what Plan B might mean, but it also pushes the agendas of hybrid architectures like Google’s NaCl and client-side hypervisors for “off-line” Cloud goodness.  All in all, it’s a nice reminder, but Cloud goes on.

The economic lubricant provided by the Astro Glide that is Cloud is just too compelling. If someone hasn’t factored potential widespread outages from single-sourced providers, shame on them; that’s poor risk assessment.

Yes, we’ve got lots of attendant issues to solve when it comes to Cloud.  Many of them, I have so soapboxed, are the same ones we’ve had for a long while.  To those of us who recognize the Internet Cloud for what it is, Google’s outage was simply an opportunity to order another Hoffachino.

What doesn’t kill us makes us…just as insecure and potentially unavailable due to some monkey pushing the wrong button as we’ve always been.

Besides, now we know that outsourcing your traffic to China is the sux0r.

So chill.  Learn from this.  Use it to form rational arguments about how to deal with this sort of thing when it does happen — because it’s going to again, just like it always has.  Remember?

Worse comes to worse, may I suggest one of these — it is the cure for all your woes anyway, right?

/Hoff